Privacy Policy

Effective Date: June 26, 2023

Krishnavi Charitable Trust ("Krishnavi", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://krishnavi.org, interact with our services, make donations, register as a volunteer, participate in our events, or communicate with us.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information from you in several ways, including:

Personal Information

When you voluntarily interact with us, we may collect:

• Full Name
• Email Address
• Mobile Number
• Postal Address
• Date of Birth (where applicable)
• Organization Name (if applicable)
• Donation Information
• Volunteer Registration Details
• Any information submitted through contact forms or event registrations

Donation Information

If you make a donation through our website, payment processing is handled securely by trusted third-party payment gateways. We do not store your debit card, credit card, banking, or payment credentials on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Referral Source
• Date and Time of Visit
• Website Usage Statistics

Cookies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, remember preferences, and improve website performance.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries.
• Process donations securely.
• Issue donation acknowledgements and receipts.
• Register volunteers and participants.
• Manage charitable programs and events.
• Improve our website and user experience.
• Send newsletters and updates (only if you have opted in).
• Maintain internal records.
• Comply with applicable legal and regulatory obligations.
• Prevent fraud and unauthorized activities.

3. Sharing of Information

Krishnavi Charitable Trust does not sell, rent, or trade your personal information.
We may share information only under the following circumstances:

• With trusted payment gateway providers for donation processing.
• With website hosting and technical service providers.
• When required by applicable laws or government authorities.
• To protect the legal rights, safety, or property of Krishnavi Charitable Trust.
• During audits or statutory compliance processes.

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

4. Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

5. Cookies and Analytics

Our website may use cookies and third-party analytics tools such as Google Analytics to understand visitor behavior, improve website functionality, and enhance user experience.

You may disable cookies through your browser settings; however, certain website features may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.

7. Children's Privacy

Krishnavi Charitable Trust does not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.

If you believe that a child has submitted personal information to us, please contact us so that we may promptly remove such information.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Withdraw consent for communications.
• Update your personal details.
• Request information regarding how your data is processed.

To exercise these rights, please contact us using the information provided below.

9. Email Communications

If you subscribe to our newsletter or updates, you may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

10. Changes to This Privacy Policy

Krishnavi Charitable Trust reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, organizational practices, or website functionality.

The updated version will always be available on this page with a revised Effective Date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

Krishnavi Charitable Trust

Website: https://krishnavi.org

Email: info@krishnavi.org

Phone: +91 98186 62610

Address: New Delhi, India (Please replace this with your complete registered office address, if desired.)

We are committed to addressing your privacy concerns promptly and responsibly.